Privacy Policy

Last Updated: May 15, 2024

Style Maven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylemaven.com (the "Website") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Photographs (if submitted as part of styling services)
• Body measurements and size information (for styling purposes)
• Style preferences and fashion interests

1.2 Non-Personal Information

We may also collect non-personal information when you interact with our Website, including:

• Browser type
• Operating system
• IP address
• Pages visited
• Time and date of visits
• Referring website
• Device information

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Fill out a contact form
• Subscribe to our newsletter
• Book a styling service
• Complete a style questionnaire
• Make a purchase
• Communicate with us via email, phone, or social media

2.2 Automated Collection

We automatically collect certain information through:

• Cookies and similar tracking technologies
• Web analytics tools (such as Google Analytics)
• Server logs

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process transactions and send related information
• Deliver personalized styling recommendations
• Respond to inquiries and provide customer support
• Send administrative information, such as appointment confirmations
• Send marketing communications (with your consent)
• Analyze website usage to improve user experience
• Maintain security and prevent fraud
• Comply with legal obligations
• Fulfill any other purpose disclosed at the time of collection

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use

• Essential cookies: Required for the Website to function properly
• Functional cookies: Remember your preferences and settings
• Analytical cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Track your browsing habits to deliver targeted advertising

4.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. You can learn more about managing cookies in your browser at www.allaboutcookies.org.

5. Third-Party Services

We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending emails, processing payments, or analyzing website usage. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.1 Analytics

We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

5.2 Social Media

Our Website includes social media features, such as Facebook and Instagram buttons. These features may collect your IP address and which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features are hosted by a third party or directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

6. Information Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• For Legal Purposes: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law or to protect our rights.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe link in any marketing email we send or by contacting us at any time. Even if you opt out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.